The ( ) provides guidance on how to design， develop and implement Service Management， not only as an organizational capability but also as a strategic asset.
A、Service Strategy
B、Service Design
C、Service Transition
D、Service Operation
查看答案
信管網公眾號
信管網訂閱號
收藏 
考試新手指南
學習計劃攻略
精華備考資料
案例論文干貨
章節(jié)模擬試題
免費試聽課程
考試信息推送